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Improve Customer Experience with LabsMove Queue Management System

Queue-Management

Data 20/07/2019

Long waiting lines are a major challenge for commercial organizations, hospitals, and public offices (such as post offices, banks, and supermarkets).

Queue Management is the definitive solution, ensuring a steady flow of satisfied users. Effectively managing visitor traffic and monitoring behavior within public spaces is essential to improving service delivery, safety, and overall customer experience.

LabsMove uses visitors’ mobile Wi-Fi signals to generate heatmaps that visualize crowd density, dwell times, and movement flows. This allows operators to:

📍 Detect queue formation in real time and respond proactively

📊 Collect statistical data and perform both live and historical analysis

🎯 Deliver personalized information and targeted offers to visitors

Easy to use, flexible, and highly reliable, LabsMove is already trusted by major commercial entities, public offices, and healthcare facilities.

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